How to reach the Sanei Plush catalog team about listings, sizes and corrections.
Corrections to a listing, a size that looks wrong, a figure we have filed under the wrong series, or a character you think belongs in the catalog. We read everything, and corrections tend to get fixed within a few days.
Orders, payments, tracking and returns. Those live with the retail partner you bought from, and we have no visibility into them at all. Writing to us about a package only costs you time.
Email: [email protected]
Phone: +1 (503) 555-0182
Hours: Weekdays 9am to 5pm Pacific
2210 NE Broadway St, Suite 4, Portland, OR 97232
Email is answered inside two working days. The phone line is small and often busy, so email is faster if your question is not urgent.